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Backups and recovery

Backups

Backups are performed on 2 levels, application level (files and database) and infrastructure level (disk snapshots).
Depending on the nature of the restore (file restore, server restore in case of a disaster) we use either the application or server backups, or a combination of the 2.

We use storage functionalities in Google Cloud that are configured to have built-in geographical redundancy (= stored at least in 2 regions in the EU).

Production environments

The default schedule and retention of backups depends on the type of hosting tier:

Type essential professional enterprise1
6-hourly - - 1 day
daily 3 days 7 days 1 month
weekly 1 week 1 month -
monthly 1 month 1 year 1 year

Development environments

Type development
6-hourly -
daily 3 days
weekly 1 week
monthly 1 month

Recovery

Type essential professional enterprise1
RPO 24h 24h 6h
RTO 8h 4h 2h

  1. enterprise tier hosting can have custom values depending on their needs.